DORA CUP - 12.17 Oz

🌳The cups are made of lead-free, cadmium-free, high-quality raw clay, which is more expensive than ordinary clay;
🌳The mugs are hand-kneaded by artists to ensure that each cup has a unique shape, and the labor cost is relatively high;
☕The unique kiln-changed glaze process leads to a low yield rate - through 1300° high-temperature firing, the temperature change in the kiln makes the natural change of the glaze color on the surface of the porcelain uncertain, so there will be 3-4 colors out of 10 cups that are out of control, and we will discard them;
🍵Large capacity. Large capacity means increased volume/weight, and ceramic products require protection, which leads to higher shipping costs.

⭐Don't worry! ⭐If the item you received is defective, please let us know immediately 👉service@luckincup.com and we will send you a replacement.
Please buy with confidence, we provide safety protection packaging and re-issue of replacement products, just to ensure that you can receive our cup. We do not accept items purchased by mistake, items damaged due to buyer's error, items that are not damaged, changes of mind, and items shipped incorrectly due to buyer's error.

simply pop them in the dishwasher for hassle-free maintenance.

Shipping & Delivery

Are you currently shipping during this time ?
Yes we are fully operational and shipping orders daily.

Do you ship internationally ?
Yes! we ship to nearly every country in the world.

How much does shipping cost ?
🛒Free Shipping Worldwide over $49.99.

How long does shipping take ?
👉The time frame of an order delivery is divided into two parts:
Processing time: 24 Hours
Shipping time: 7~30 Days
Shipping methods:USPS/ 4PX/YunExpress/Wanb Express/UBI
Shipping time varies by location. these are our current estimates.

United States: (5-12 business days)
Rest of the world : ( 10-25 business days)

Does every order come with a tracking number ?
Yes. every orders comes with a tracking number. we mainly use UPS, FedEX, or USPS to ship out orders.

Where do you ship from ?
We hold stock in multiple warehouses across the US but if the product was out of stock in the warehouses we ship from our china warehouse directly.

On All Products

If your product is defective, immediately let our staff know and we'll send you a replacement.

We are unable to accept returns on retailer purchases, incorrectly purchased products, products damaged due to customer error, non-damaged items, change of mind, and items that have been delivered incorrectly due to customer error.

Returns to USA warehouse are possible only if your product was sent from our USA Wearhouse and sent from America to,Customer pays postage.

Returns to Australia warehouse are possible only if your product was sent from our Australia warehouse and sent from Australia, Customer pays postage.

Refunds
We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your purchase, simply send the product back and we'll promptly refund your money.

Cancellations
If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.

Shipping Costs
It is your responsibility to pay any shipping costs when returning a product. These costs are nonrefundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.

The time it takes for your exchanged product to reach you will largely vary on your location.

Should the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item(s).