Refund Policy
On All Products
If your product is defective, immediately let our staff know and we'll send you a replacement.
We are unable to accept returns on retailer purchases, incorrectly purchased products, products damaged due to customer error, non-damaged items, change of mind, and items that have been delivered incorrectly due to customer error.
Returns to USA warehouse are possible only if your product was sent from our USA Wearhouse and sent from America to,Customer pays postage.
Returns to Australia warehouse are possible only if your product was sent from our Australia warehouse and sent from Australia, Customer pays postage.
Refunds
We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your purchase, simply send the product back and we'll promptly refund your money.
Cancellations
If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.
Shipping Costs
It is your responsibility to pay any shipping costs when returning a product. These costs are nonrefundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.
The time it takes for your exchanged product to reach you will largely vary on your location.
Should the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item(s).
If your product is defective, immediately let our staff know and we'll send you a replacement.
We are unable to accept returns on retailer purchases, incorrectly purchased products, products damaged due to customer error, non-damaged items, change of mind, and items that have been delivered incorrectly due to customer error.
Returns to USA warehouse are possible only if your product was sent from our USA Wearhouse and sent from America to,Customer pays postage.
Returns to Australia warehouse are possible only if your product was sent from our Australia warehouse and sent from Australia, Customer pays postage.
Refunds
We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your purchase, simply send the product back and we'll promptly refund your money.
Cancellations
If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.
Shipping Costs
It is your responsibility to pay any shipping costs when returning a product. These costs are nonrefundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.
The time it takes for your exchanged product to reach you will largely vary on your location.
Should the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item(s).