CHINESE ZODIAC PENDANT SERIES

You can add the gift box to your purchase on the shopping cart page.
We cannot determine whether you intend to use it yourself or give it as a gift; therefore, we offer the gift box as an optional item. Our gift boxes are sold at cost price, and you can choose to purchase them according to your needs.

If you only consider the raw materials used in these robots, they shouldn't be priced this high. However, every step of the manufacturing process requires manual labor. As we all know, labor costs are the most significant expense.Even for a skilled worker, it takes over 40 minutes to make one robot pendant.

We recruit unemployed mothers who use their own hands to help their families.

📣PS: The colors of the stabilizing blocks and resin used in our robots are highly random, so the color of the robot's body may vary slightly. The robot you receive may have a slightly different color from the picture, but the style is the same.

If you have any questions, please feel free to contact us: ✉️service@luckincup.com

We create out products with the highest quality materials possible,so as a result they are extremely durable.We are 100% confident enough to offer 180-day guanantee.

Shipping & Delivery

Are you currently shipping during this time ?
Yes we are fully operational and shipping orders daily.

Do you ship internationally ?
Yes! we ship to nearly every country in the world.

How much does shipping cost ?
🛒Free Shipping Worldwide over $49.99.

How long does shipping take ?
👉The time frame of an order delivery is divided into two parts:
Processing time: 24 Hours
Shipping time: 7~30 Days
Shipping methods:USPS/ 4PX/YunExpress/Wanb Express/UBI
Shipping time varies by location. these are our current estimates.

United States: (5-12 business days)
Rest of the world : ( 10-25 business days)

Does every order come with a tracking number ?
Yes. every orders comes with a tracking number. we mainly use UPS, FedEX, or USPS to ship out orders.

Where do you ship from ?
We hold stock in multiple warehouses across the US but if the product was out of stock in the warehouses we ship from our china warehouse directly.

We are pleased to offer a complimentary 1-year warranty for all our products.

Secure SSL Encryption.All popular payment methods are available including Google Pay,Apple Pay,AMEX,Paypal,Visa & Mastercard.

On All Products

If your product is defective, immediately let our staff know and we'll send you a replacement.

We are unable to accept returns on retailer purchases, incorrectly purchased products, products damaged due to customer error, non-damaged items, change of mind, and items that have been delivered incorrectly due to customer error.

Returns to USA warehouse are possible only if your product was sent from our USA Wearhouse and sent from America to,Customer pays postage.

Returns to Australia warehouse are possible only if your product was sent from our Australia warehouse and sent from Australia, Customer pays postage.

Refunds
We offer a 30-day, no-hassle refund policy. If you aren't completely satisfied with your purchase, simply send the product back and we'll promptly refund your money.

Cancellations
If you cancel your purchase within 24-hours, we can unconditionally refund your money. Otherwise, your items will have to be sent back to us once they reach you.

Shipping Costs
It is your responsibility to pay any shipping costs when returning a product. These costs are nonrefundable. Should you receive a refund on your purchase, the cost of shipping will be deducted from it.

The time it takes for your exchanged product to reach you will largely vary on your location.

Should the item you return be over $75, we strongly encourage you to use a trackable shipping service or shipping insurance. Unfortunately, we cannot guarantee that we will receive your returned item(s).